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DWP partners in AI-powered job and career services

phloxii – STOCK.ADOBE.COM Partnership involves a trial to see how well artificial intelligence can be used to help job seekers find work more quickly By Cliff Saran, Managing Editor Published: 11 May 2022 13:00 The Department for Work and Pension (DWP) has been trialling new technology over the last few months to connect job seekers…

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Partnership is a trial to determine if artificial intelligence can help job seekers to find work faster

Cliff Saran

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Published: 11 May 2022 13: 00

The Department for Work and Pension (DWP) has been trialling new technology over the last few months to connect job seekers with local roles.

The government has partnered three companies that specialise in job-matching AI (AI), as part of its PS1.3m investment in new technologies to help job seekers. These firms are FutureFitAI and Bayes Impact, as well the UK jobs board Adzuna.

The technology works by asking people who are looking for work a series questions and then creating an online profile. The software of the three companies makes intelligent suggestions based upon this information and real-time data about the local job market, according to the DWP.

The new system, which is being tested by 20 jobcentres, involves partnering with FutureFitAI, Bayes Impact and Adzuna using AI to target areas with the highest ratio of vacancies to unemployed.

FutureFit is an AI-powered tool that acts as a “GPS of careers” and supports individuals in navigating their career paths, reskilling, and job placement. Bayes Impact’s AI career coach Bob provides job seekers with personalised action plans to overcome any barriers it finds.

The DWP stated that Bayes Impact used additional labour market data to help job seekers identify sustainable and future-proof jobs in their locality for the trial.

Adzuna Career Paths is the third application. It uses data from CVs and job market to show people new career opportunities.

Mims Davies, the employment minister, said at the beginning of the trial: “Our plan for jobs is delivering in digital age and we’re supporting work coaches with smartest technology to help every job seeker – at any stage or age – get into work faster.

“We’re investing over PS1m into improving our services as we push to help get half a million people into work by the summer, helping them boost their income and progress.”

In 2019, the DWP developed a prototype skills recommendation engine, inspired by e-commerce sites such as Amazon, designed to help job seekers find similar roles based on their skills, experience and salary.

Dai Hillier is the job match project manager at the DWP’s UC product space. He told Computer Weekly that they don’t share data from their systems with the suppliers. Each person generates the information in their own way

A random selection of claimants is made from a control group, and then referred to the suppliers. Because of the DWP’s loose relationship with three suppliers, it is able to monitor how many people are completing the job vacancies process.

” The three companies can analyze how job vacancy journeys are structured and provide data to the DWP,” Hillier said. “Eventually, we hope we can track how well someone is doing and whether they are moving closer to the labour market.”

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